No Refund Policy for Customized Embroidery Work & Other Custom Work
All Sales Are Final
Thank you for choosing Embroidery Shark for your custom embroidery and personalized merchandise needs. Due to the unique and customized nature of our products, we have a strict No Refund policy for all our embroidery or customized work. This policy is in place to ensure the quality and effort that goes into each personalized item we create.
Policy Details:
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Customization: Each product we sell is made to order based on the specifications and personalizations provided by you, the customer. Once an order is placed, our team begins the process of creating your unique item, making it impossible to reuse or resell to someone else.
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All Sales Are Final: As soon as your order is confirmed and the creation process has begun, we cannot offer refunds, exchanges, or cancellations. Please review your order carefully before submitting it to ensure that all details, including spelling and product specifications, are correct.
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Quality Assurance: We stand by the quality of our work and ensure that all products undergo a thorough quality check before dispatch. If you receive a product that is defective or does not match the specifications provided in your order, please contact us within 7 days of receipt so we can address the issue.
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Customer Satisfaction: While we enforce a No Refund policy, we are committed to ensuring your satisfaction. If there are any concerns or issues with your order, please reach out to us at support@embroideryshark.com. We will work with you to resolve any problems in a manner that is fair and equitable.
By placing an order for customized embroidery work with Embroidery Shark, you acknowledge and agree to this No Refund policy.
We appreciate your understanding and are excited to create something truly unique and special for you. Thank you for supporting our business.
